FAQ
What currency are the prices do I see in the site?
All prices are in Euro but you can change the setting to your own local currency
Can you personalise the Christmas Jerseys
We can design & manufacture personalised Christmas Jerseys based on a mininum order quantity of 30. We cannot personalised individual Christmas Jerseys unfortunately.What does 25 & MC represent
25 represents 25th December & MC is a trademarked logo which represents Merry Christmas.I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 7-10 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at info@christmasjerseys.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 90 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include enter full name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at info@christmasjerseys.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.
Ireland/UK - 2-4 days
Europe 4-6 days
Rest of World- 10-15 days
If on pre order we will notify you of last order date & shipping arrival date
I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to info@christmasjerseys.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.
